Sales Engineer – Remote

RapidSOS is hiring!  Join a rapidly growing advanced emergency technology start-up in solving one of the greatest challenges of our generation:

  • The Challenge: 911 was built 50 years ago for a landline system and has seen limited change since. The result is 250M 911 calls a year are managed with basically voice only. Watch John Oliver discuss the challenge: https://www.youtube.com/watch?v=A-XlyB_QQYs
  • RapidSOS Tech: Partnering with Internet of Things (IoT) companies and the public safety community, RapidSOS provides a rich data link to public safety sending life saving data to aid in emergency response
  • Media/Awards: Won most major start-up awards (including Start-Up of the Year by CTA/CES & Top Innovation of 2015 by MIT) and featured across national media (WSJ, NYT,WIRED,TechCrunch, Newsweek, Time, Fortune, etc.)
  • Team: MIT, HBS, Stanford, Wharton, Google, Oracle, Microsoft, Argonne & Oak Ridge National Labs, Bell Labs, venture capital, over 40 tech start-ups
  • Investors: $65M of capital raised from preeminent global investors including several top VCs, Microsoft, and former leadership of Apple, AT&T, Verizon, Vodafone, Lucent, Raytheon, and three former FCC Chairmen

Watch the RapidSOS 3-Min Summary Video


What This Role is About:

RapidSOS is looking for a Sales Engineer with a proven track record in a technical sales role. The Sales Engineer will play a major role in RapidSOS’s Business Development organization and will be critical to deal success. The Sales Engineer will own the technical sales process to help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use RapidSOS’s APIs and other Products.

What You’ll Do:

  • Build and present product demos to help showcase what a RapidSOS product can do
  • Assist customers with Pilot and Proof-of-Concept implementations
  • Form a deep understanding of customer business and the problems they’re trying to solve
  • Build trusted advisor relationships with customers
  • Work alongside RapidSOS Account Executives/Business Development Team through the sales process, to strategize and plan for deal success
  • Educate and mentor customers and colleagues
  • Present creative new solutions that enable and inspire innovation.

What We Offer:

  • The chance to work with a passionate team on solving one of the largest challenges globally
  • Competitive salary and benefits and equity participation
  • Dynamic, fun work environment with a highly talented team
  • Flexible startup work environment and a fun atmosphere
  • Rapid growth opportunities

What We’d Like to See in Our Ideal Candidate:

  • 5+ years pre-sales experience selling a complex, technical API-based product
  • Previous software development experience in one or more of the following areas is desirable:
    • backend (Java, C#, Node.js, Python, PHP)
    • web development (JavaScript, HTML/CSS, frontend frameworks – React, Vue.js, Angular)
  • Experience building with and supporting REST APIs
  • Cloud platform experience (Amazon Web Services, Google Cloud, Microsoft Azure)
  • Hands-on, high-energy, passionate and creative problem solver with know how to get things done and the ability to lead others to success
  • Excellent communicator and presenter able to gain audience confidence
  • Bachelor’s degree in Mathematics, Engineering, Computer Science or a related discipline
  • Telecom, Contact Center, and Security experience is a plus
  • This could be a remote position where you will work from a RapidSOS office, home office, airplane, and/or a customer site. You will be traveling 25%-30% of the time for this role

If you’re curious to learn more about RapidSOS, you can check out our full press list!


RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Company: RapidSOS
Job Type: Business Development, Engineering
Added: February 1, 2019